Returns & Exchanges

Customer Satisfaction

At the Sacred Heart Retreat Gift Shop, we want to make sure you have an excellent experience with us. If you need help finding something online, want more information about our products, or would like to check on the status of your order, please do not hesitate to call us during regular business hours at (626) 557-5785 or email us .

Returns & Exchanges

Not happy with your item? Then neither are we! Our exchange and return process is simple and hassle-free.


For items purchased in our store, all returns and exchanges must be within 14 days and accompanied by a receipt. We do not accept returns on sale items, food/drink, audio/visual product, and/or items that cannot be resold due to sanitary reasons such as earrings or veils.


For items purchased online, you may return or exchange your item(s) within 30 days of purchase. Please email us and include your order number with a brief explanation for the nature of your return, and a customer service representative will respond within 3-5 business days with information about the next steps in the return process.